Web applications and internal tools
The system your operation actually runs on, replacing the spreadsheet three people keep their own copy of. The process stops depending on who remembers the exceptions.
Nearly 17 years of engineering experience, applied directly to your problem. Software for teams that need it to work every day, with particular depth in healthcare.
Listed in the order they usually matter. Understand the problem before proposing a solution, build something maintainable, and hand it over so you own it outright.
The system your operation actually runs on, replacing the spreadsheet three people keep their own copy of. The process stops depending on who remembers the exceptions.
The same engineering, done by someone who already knows that a file which parses cleanly can still be wrong. You stop paying a vendor to learn the domain on your time.
Applied to work people currently do by hand: reading documents, sorting queues, drafting replies. Built into the software you already run, with a person approving anything that matters.
Two systems that do not talk, so somebody re-keys between them. Or an application that still works and nobody dares touch. Both are fixable without betting the business on a rewrite.
iOS and Android for staff in the field and for customers. Offline behaviour, store review and release management are part of the work rather than surprises after launch.
Marketing sites, content sites and landing pages built for speed, accessibility and search. A site with one job it does well, that your own team can edit.
Plenty of firms can build a healthcare organisation a website. Far fewer can tell you what happens between a claim going out and the money arriving, or why the difference between the two matters to your month end.
We build the operational software healthcare organisations run on. That means working inside regulated workflows, with unforgiving file formats, where a silent failure costs somebody money or somebody care.
Submission, remittance processing, payment posting and denial tracking — as one connected process rather than four disconnected screens.
Moving information between practice management systems, clearinghouses and third-party services in the formats they expect.
Matching deposits against remittance files, surfacing the variances, and giving somebody a queue to work rather than a spreadsheet to squint at.
Who changed what, when, and what it looked like before. Recorded as a matter of course, not bolted on when somebody asks for it.
People see the records their job requires and no more. Least privilege as the default, applied on the server and not only in the UI.
Turning transactional data into something an operations lead can act on this morning, with the numbers traceable back to their source.
Not a separate product to adopt, and not an adjective. Features built into the software you already run, doing specific jobs, with a person approving anything that matters.
PDFs, scans and attachments turned into structured fields. Anything the software is unsure about goes to a person rather than being guessed.
Incoming work sorted and sent to the right queue, with the reason recorded beside it so the decision can be questioned later.
First drafts of replies and letters, following your templates. A person reviews and approves before anything is sent.
Questions answered from your documents and quoted back with a citation, so the answer can be checked rather than believed.
The job somebody does by hand across three systems, carried out through those systems' own APIs, with every step logged and reversible.
If a rule or a lookup table does the job, that is better engineering — cheaper, faster, and identical every time. We will say so.
No discovery, no useful estimate. We would rather find the difficult part in week one than in month four.
We learn the workflow, the constraints and the systems already in place, then write down what we understood so you can correct it.
Screens, data model and the decisions behind both. You see the shape of the thing before anybody writes production code.
Working software in small increments, on an environment you can open and use, with a regular point of contact rather than a status report.
Source code, documentation, deployment and a walkthrough. You should be able to hire somebody else and have them pick it up.
Chosen because they are dependable and widely known, which means you are never dependent on one firm to maintain what we built. No model vendor is named here on purpose: that is an engineering decision taken per project, and naming one would date this page the moment it changed.
Describe the problem in your own words. If we are not the right firm for it, we will say so.